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Surge supports voice calls using the same phone numbers and accounts used for SMS. Outbound calls, call recording, voicemail, and one-click AI voice agent integrations are available now. More features and full general availability are on the horizon.

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Available now

  • Outbound calls via POST /accounts/{account_id}/calls
  • Call recording (GET /accounts/{account_id}/recordings)
  • Voicemail
  • One-click AI voice agent integrations (ElevenLabs, Retell, Vapi)
  • STIR/SHAKEN call integrity
  • Webhook events: call.ended, recording.completed, voicemail.received

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In development

  • HIPAA-compliant voice (tied to the Custom plan; in development). See HIPAA Compliance for current status.

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Voice GA

Voice is the next major area of work after HIPAA compliance ships. The two efforts are sequenced, not coupled — Voice itself isn’t HIPAA-specific.